Trades + field services
Keep the phone working while you’re on the tools.
Capture suburb, job type, symptoms, urgency and callback details when taking the call is unsafe or impractical.
- After-hours capture
- Urgency rules
- Job summaries
Industries
Different callers. Same need for a useful answer.
The conversation, safeguards and next actions should reflect the work—not force every business into the same script.
Configured for the context
Start with what callers actually ask.
One receptionist layer can support very different working days—provided the questions, language and handover rules are designed for the industry.
01Caller explainsNatural conversation
02AI clarifiesIndustry-specific questions
03Your workflow actsBook, route or follow up
Real estate
Qualify property enquiries without slowing the team.
Support buyer, seller, rental and appraisal enquiries, then route the right context to the right person.
- Property questions
- Appraisal leads
- Team routing
Restaurants + hospitality
Protect service during the rush.
Answer approved questions about hours, location, bookings and venue information while staff focus on guests.
- Booking guidance
- Venue information
- Function enquiries
Medical + dental
Reduce repetitive front-desk load carefully.
Handle general information and appointment enquiry steps with explicit boundaries for clinical or urgent matters.
- Appointment enquiries
- Clinic information
- Careful escalation
One principle across every industry
Useful automation respects the handover.
The goal is not to keep every call away from a person. It is to make routine conversations easier and ensure important ones reach the right person with useful context.
Not on the list?